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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kevin Howlett

Kevin Howlett

March 18, 2025

5  out of  5
rating by Kevin Howlett
"Brian sat down with me and helped me to better understand my policies. He also took the time to help go through my finances and showed me a better way to get to the goals I’m working towards. It was extremely helpful to take the time to meet with him. I would recommend anyone talk with him. Just like Cake, he goes the distance!!!"
We responded:
"Thank you, Kevin, for sharing your experience! I'm glad to hear that Brian was able to assist you in understanding your policies and finances. It's wonderful to know that his efforts are making a difference. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Aj Merchant

March 14, 2025

5  out of  5
rating by Aj Merchant
"I dealt with Josette on the phone and did a great job answering my questions I have on my policy I would definitely recommend her!"
We responded:
"Thank you, Aj, for your wonderful feedback! I'm happy to hear that Josette was able to assist you effectively with your policy questions. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
Profile photo of Ben McLean

Ben McLean

March 13, 2025

5  out of  5
rating by Ben McLean
"Such great service! Highly recommend Ronnette and the team"
We responded:
"Thank you, Ben, for your wonderful feedback! I'm happy to know that Ronnette and the team provided you with such great service. If you ever need assistance or have any questions, feel free to reach out. We're here to help!"
Profile photo of Mikayla Polasek

Mikayla Polasek

March 12, 2025

5  out of  5
rating by Mikayla Polasek
"Josette was the best I could have asked for! She made sure all of my questions were answered and every need was met. So polite & professional at the same time!"
We responded:
"Thank you, Mikayla, for your wonderful feedback! I'm happy to hear that Josette was able to assist you so effectively and professionally. It's great to know she met all your needs and answered your questions. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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casey houle

March 12, 2025

5  out of  5
rating by casey houle
"Was shopping around for coverage. Ronnette helped me with all my questions and was very knowledgeable."
We responded:
"Thank you, Casey, for your wonderful review! I'm happy to hear that Ronnette was able to assist you with all your questions and provide knowledgeable support. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Veneta Mintcheva

March 10, 2025

5  out of  5
rating by Veneta Mintcheva
"I am very happy that we switched over to State Farm. The process was seamless and very straightforward. The customer care and attention to detail the team provides is exceptional (especially our representative, Brian he is the best)."
We responded:
"Thank you, Veneta, for sharing your experience! I'm glad to know that the transition to State Farm was smooth and straightforward for you. It's wonderful to hear that Brian and the team provided exceptional care and attention to detail. If you ever need further assistance or have any questions, feel free to reach out. We're here to help!"
Profile photo of Alex Korfel

Alex Korfel

February 27, 2025

5  out of  5
rating by Alex Korfel
"I met with Brian to review what I have for auto insurance. I have a few cars and I wanted to make sure my insurance was the right amount for each car. He also discussed my overall financial picture to help me understand my potential risks and how to adequately protect them. It was a very helpful meeting"
We responded:
"Thank you, Alex, for sharing your experience! I'm glad Brian was able to assist you with your auto insurance needs and provide insights into your financial picture. It's great to know the meeting was helpful. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Profile photo of josh fairmont

josh fairmont

February 21, 2025

5  out of  5
rating by josh fairmont
"Amazing customer service, great people!"
We responded:
"Thank you, Josh, for your wonderful feedback! I'm happy to know you had such a positive experience with our team. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Daniel Villarreal

February 11, 2025

5  out of  5
rating by Daniel Villarreal
"I had a great experience with my agent Ronette she was very helpful and answered all my questions, thank yous"
We responded:
"Thank you, Daniel! I'm happy to know that Ronette was able to assist you effectively and answer all your questions. We appreciate your feedback and are here to help with any future needs. Don't hesitate to reach out to our office anytime!"
Profile photo of Hannah Fulcher

Hannah Fulcher

January 31, 2025

5  out of  5
rating by Hannah Fulcher
"Josette Gladhill is amazing and life saver. She and everyone are very nice and there during some life challenges."
We responded:
"Thank you, Hannah, for sharing your experience! I'm so happy to hear that Josette and the team were able to support you during life's challenges. We truly appreciate your kind words and are here for any future needs or questions you may have."
Profile photo of Fred Lockman

Fred Lockman

January 31, 2025

5  out of  5
rating by Fred Lockman
"Very responsive quick easy results and customer service answered all my questions so happy to have state farm again thank you Lynette"
We responded:
"Thank you, Fred! I'm glad to know that Lynette was able to assist you effectively and answer all your questions. It's wonderful to have you back with us. Thank you for your support. We can't wait to have the opportunity to serve you again soon."
Profile photo of Heather Bond

Heather Bond

January 30, 2025

5  out of  5
rating by Heather Bond
"Five stars for Brian Howlett who has been a tremendous help in getting my renter and auto insurance in at a great price. You can’t go wrong working with this office!"
We responded:
"Thank you, Heather! I'm happy to hear that Brian was able to assist you with your insurance needs at a great price. Our office is always here to help, so feel free to reach out for any future questions or needs!"
Profile photo of Kristine Hanson

Kristine Hanson

January 22, 2025

5  out of  5
rating by Kristine Hanson
"We have been State Farm customers for decades, and happy with this company overall. We recently transferred our home and auto coverage to this office from another specifically because of Brian Howlett. In the five months since our transfer, we have needed to call Brian a handful of times for information, advice, and help understanding the intricacies of insurance coverage. Brian has always been very prompt in his responses, and very open to meeting face to face to discuss our concerns. I highly recommend this office and Brian specifically. In a world that is changing quickly, it is very comforting to know that I have a personal relationship with my agent, and that he is looking out for our needs."
We responded:
"Thank you, Kristine, for your wonderful feedback! We're happy to know that you've been satisfied with our services for so many years. It's fantastic to hear that Brian has been able to assist you with your insurance needs and that his promptness and willingness to meet have made a positive impact. We truly value the relationships we build with our customers and are here to support you whenever needed."
Profile photo of Ronnette Salazar

Ronnette Salazar

January 20, 2025

5  out of  5
rating by Ronnette Salazar
"Very helpful customer service. Thank you"
We responded:
"Thank you, Ronnette, for your kind words! I'm glad you found our customer service helpful. Feel free to reach out if you need further assistance."
Profile photo of Zayd Atkinson

Zayd Atkinson

January 18, 2025

5  out of  5
rating by Zayd Atkinson
"ABSOLUTELY EXCELLENT SERVICE!!! Josette Gladhill completely saved me from total disaster. Not only has she continued to provide five star service, but has helped me recover from the total loss and burn of my 2012 Subaru Outback (RIP Lady). Thank you so much for supporting me in one of the most difficult times of my life! ~z"
We responded:
"Thank you, Zayd, for your enthusiastic feedback! I'm so happy to hear that Josette was able to assist you during such a challenging time. If you need anything else or have further questions, please don't hesitate to reach out to our office. We're here to help!"
Profile photo of Angela Sanchez

Angela Sanchez

January 8, 2025

5  out of  5
rating by Angela Sanchez
"Josette has great customer service! Would recommend doing business with her and refer all my friends and family to her!"
We responded:
"Thank you, Angela, for your wonderful feedback! I'm delighted to know that Josette's customer service made such a positive impression on you. Your recommendation means a lot to us. If you or your friends and family need any assistance in the future, feel free to reach out. We're here to help!"
Profile photo of Neel Welandagoda

Neel Welandagoda

November 20, 2024

5  out of  5
rating by Neel Welandagoda
"Great customer service. The reps are quick responsive and help navigate through my questions very easily and in clarifying things well."
We responded:
"Neel, thank you for your wonderful feedback! I'm glad to know our team was able to assist you promptly and clarify your questions effectively. We always strive to provide top-notch customer service and it's satisfying to see our efforts reflected in your experience. Should you need any further assistance, don't hesitate to reach out. - Robert Erben - State Farm Insurance Agent, Boulder, CO"
Profile photo of Scott Legg

Scott Legg

November 15, 2024

5  out of  5
rating by Scott Legg
"Josette helped me get insurance for a new care and I have nothing but great things to say. She was efficient & found me additional discounts that I didn't realize I was eligible for."
We responded:
"Scott, thank you for sharing your positive experience! I'm glad Josette could assist you efficiently and find those additional discounts. We always strive to provide the best service and savings for our customers. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Robert Erben - State Farm Insurance Agent, Boulder, CO"
Profile photo of Paul Howlett

Paul Howlett

October 29, 2024

5  out of  5
rating by Paul Howlett
"I have been a State Farm Customer for over 50 years, Brian was very helpful in reviewing my coverages to keep my policies fully working for me."
We responded:
"Paul, thank you for your loyalty as a State Farm customer for over 50 years! I'm glad to hear that Brian was able to assist you in reviewing your coverages and ensuring your policies are working effectively for you. We appreciate your trust and are always here to help with any future needs. - Robert Erben - State Farm Insurance Agent, Boulder, CO"
Profile photo of Junia carvalho

Junia carvalho

September 12, 2024

5  out of  5
rating by Junia carvalho
"I recently had the pleasure of working with Denisse at State Farm, and I couldn’t be happier with the service I received. From the very beginning, Denisse was attentive, professional, and genuinely interested in helping me find the best insurance options for my needs. She took the time to explain all the details, answered all my questions thoroughly, and made the whole process incredibly smooth and stress-free. Denisse went above and beyond to ensure I felt confident and well-informed about my coverage options. Her expertise and friendly approach made a huge difference, and I truly felt valued as a customer. If you’re looking for excellent service and someone who truly cares about your insurance needs, I highly recommend reaching out to Denisse at State Farm. She’s fantastic!"
We responded:
"Junia, Thank you for sharing your experience with Denisse. I'm glad to hear that she provided attentive and professional service, ensuring you felt confident and well-informed about your coverage options. We appreciate your recommendation and are always here to help with any future insurance needs. - Robert Erben - State Farm Insurance Agent, Boulder, CO"
Profile photo of Katt Hendershot

Katt Hendershot

September 12, 2024

5  out of  5
rating by Katt Hendershot
"I recently sat down with Brian to go over my insurance needs. It was more than I expected in a good way. He asked me a lot of questions and went through my risks and personal goals. I feel like I’m more prepared for the future than if I had just bought insurance. It was super helpful and I would recommend anyone meet with him."
We responded:
"Katt, Thank you for sharing your experience! I'm glad Brian could assist you in such a thorough and helpful manner. It's wonderful to know you feel more prepared for the future. We appreciate your recommendation and are here for any further assistance you might need. - Robert Erben - State Farm Insurance Agent, Boulder, CO"
Profile photo of Josette Gladhill

Josette Gladhill

August 21, 2024

5  out of  5
rating by Josette Gladhill
"Awesome staff and service!!"
We responded:
"Josette, thank you for your kind words. I'm glad you found our staff and service awesome. We're here to help with any future needs you may have. - Robert Erben - State Farm Insurance Agent, Boulder, CO"
Profile photo of Corrine C.

Corrine C.

August 14, 2024

5  out of  5
rating by Corrine C.
"There are multiple agents at this office, today I met with Brian. He was friendly and knew the answer to every question I asked. I am on a fixed income, so he helped me lower my costs to reasonable amounts. I am holding onto my car, so hopefully I can afford to keep it."
We responded:
"Hey Corrine, thanks so much for the glowing review! Thanks for the awesome review! I'm glad Brian could help you out and answer all your questions. It's great to know he was able to assist you in lowering your costs. We're here to help you keep your auto and stay within your budget. If you need anything else, feel free to reach out! - Robert Erben - State Farm Insurance Agent, Boulder, CO"
Profile photo of Carrie Savage

Carrie Savage

August 10, 2024

5  out of  5
rating by Carrie Savage
"We want to thank Brian for scheduling a policy review with us. We don’t look at our coverage that often so having a thorough review of what each item means was very helpful. We also appreciated him talking about future expenses and planning for those costs. Would recommend to anyone who wants more from their insurance than just coverage."
We responded:
"Thank you so much Carrie! We do strive to provide comprehensive reviews that go beyond simply insurance and appreciate your kind words! Thanks so much for your awesome review! I'm glad Brian could help you with your policy review and future planning. It's great to know you found it helpful. We appreciate your recommendation and are always here if you need anything else! - Robert Erben - State Farm Insurance Agent, Boulder, CO"
Profile photo of Lauren Smarch

Lauren Smarch

August 8, 2024

5  out of  5
rating by Lauren Smarch
"Thank you Brian for meeting with me to go over my policies. As my family grows so did my concerns of what I should have for coverage. Brian went over my entire financial picture and helped me to find the coverages that made the most sense. I would highly recommend anyone starting a family reaches out to him to discuss your plans!"
We responded:
"Hey Lauren, thanks a lot for your awesome review! I'm glad Brian could help you find the right coverage for your growing family. It's great to know he took the time to go over your entire financial picture and address your concerns. If you need anything else or have more questions, feel free to reach out anytime! - Robert Erben - State Farm Insurance Agent, Boulder, CO"